AUTONOMY

Toyota: Connected

Toyota makes life better through smart & mindful mobility

Buying and owning a car is deeply personal. But automotive digital experiences can still feel one-size-fits-all: the same homepage, the same generic app, regardless of whether you’re car-shopping for the first time or five services deep into ownership. How could Toyota make every digital interaction feel more connected to the individual?

Toyota Motor Philippines transformed its digital ecosystem from generic touchpoints into connected experiences that increasingly know you—and your car.

From one-size-fits all to one of one

A website that knows you

Using Personyze, Toyota’s website adapts content and experiences based on the individual — making every visit increasingly relevant to what they need and want, whether they’re comparing models for the first time or coming back to check on a service package.

A mobile app that knows your car

myTOYOTA brings car buying, owning, maintaining, and eventually replacing into one all-in-one dashboard: easy service bookings, quick service-status monitoring, a virtual showroom, vehicle management, dealer locator, accessories catalog, insurance renewal and e-policy access, and reminders, advisories, and promo alerts—all in one place. 
Layered on top, myTOYOTA Connect takes it further by linking owners directly to their actual vehicle through their smartphone, giving them real access to vehicle status, location, and trip history via a connected suite built for safety, security, and convenience.

The Payoff

From a brand that knows cars to a brand that knows you

With AI-Powered Personalization, Connected Vehicle Intelligence, and Individual Experience Design, Toyota makes sure that its digital ecosystem knows you and guides you through every step of your car journey. 

 

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